Draft for legal review
Privacy policy
Last updated: 31 October 2026
This policy covers this website and the demo request form on it. The Techzone ITSM platform itself is covered by your organisation’s agreement with us and by the privacy policy inside the app.
Who we are
This website is run by PowerZone Tech L.L.C, Abu Dhabi, United Arab Emirates. For any privacy question, write to itsm@powerzonetech.com.
What we collect
When you request a demo, we receive what you type in the form:
- Your name, work email and company
- Your mobile number, if you give one
- The solution you are interested in and your message
- The language of the page you used
We do not ask for, and do not want, sensitive personal information in the form.
How we use it
We use your details only to answer your request: to contact you, prepare your demo and send you a confirmation email. We do not sell your details, and we do not add you to a marketing list unless you agree to it.
How your request reaches us
The form does not store your details on this website. It sends them by email to our sales mailbox, and sends you a confirmation, through Microsoft 365. Your request is then kept in that mailbox.
Cookies and tracking
This website uses no advertising or analytics cookies and does not track you across other websites.
To see which pages are read, we count page views with a privacy-friendly analytics service from our hosting provider. It sets no cookies, does not identify you and keeps no personal profile; it records only the page, the referring website, the country, and the browser and device type.
If you choose the light or dark theme, your browser remembers that choice on your own device. It is never sent to us.
To show the right wording, the website reads the country your connection comes from, as reported by our hosting provider. We use it only for that page view and do not store it.
Who else handles it
Only the providers that run this website and our email: our hosting provider, which may keep standard server logs such as IP address, browser and time for security, and Microsoft, which runs our mailbox. Each handles the data on our behalf.
How long we keep it
We keep demo requests for as long as we are talking with you, and for up to 24 months afterwards unless you become a customer. You can ask us to delete your request at any time.
Your rights
You can ask us to:
- Tell you what information we hold about you
- Correct it
- Delete it
- Stop contacting you
Write to itsm@powerzonetech.com and we will answer within 30 days.
Changes to this policy
If we change how this website handles your information, we will update this page and the date at the top.
